CVE intelligence and bounded remediation

CVE-2019-16017 — Cisco Unified Customer Voice Portal security vulnerability

Medium CVSS 6.8

A vulnerability in the Operations, Administration, Maintenance and Provisioning (OAMP) OpsConsole Server for Cisco Unified Customer Voice Portal (CVP) could allow an authenticated, remote attacker to execute Insecure Direct Object Reference actions on specific pages within the OAMP application. The vulnerability is due to insufficient input validation on specific pages of the OAMP application. An attacker could exploit this vulnerability by authenticating to Cisco Unified CVP and sending crafted HTTP requests. A successful exploit could allow an attacker with administrator or read-only privileges to learn information outside of their expected scope. An attacker with administrator privileges could modify certain configuration details of resources outside of their defined scope, which could result in a denial of service (DoS) condition.

Severity
Medium
CVSS
6.8 (3.1)
Published
2020-09-23
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-264, CWE-20

Affected products

  • cisco / unified_customer_voice_portal

Showing 1 representative product identities from 2 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Resource exhaustion and denial of service

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Identify attacker-influenced work factors including input size, nesting, compression, fan-out, regex cost, allocation, recursion, retries, and connection lifetime.
  • Map per-request and shared CPU, memory, disk, descriptor, thread, queue, and downstream-service limits.
  • Determine whether authentication, tenancy, quotas, and rate controls apply before expensive processing begins.

Remediate safely

  • Bound input size, nesting, expansion, work, concurrency, queue depth, retries, and execution time before resource-intensive processing.
  • Release resources on every success, error, cancellation, and timeout path and use backpressure instead of unbounded buffering.
  • Update affected components and add small deterministic tests that assert resource ceilings rather than exhausting a host.

Authoritative sources

Complete CVE record and remediation plan

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