CVE intelligence and bounded remediation

CVE-2019-15005 — Atlassian Troubleshooting And Support security vulnerability

Medium CVSS 4.3

The Atlassian Troubleshooting and Support Tools plugin prior to version 1.17.2 allows an unprivileged user to initiate periodic log scans and send the results to a user-specified email address due to a missing authorization check. The email message may contain configuration information about the application that the plugin is installed into. A vulnerable version of the plugin is included with Bitbucket Server / Data Center before 6.6.0, Confluence Server / Data Center before 7.0.1, Jira Server / Data Center before 8.3.2, Crowd / Crowd Data Center before 3.6.0, Fisheye before 4.7.2, Crucible before 4.7.2, and Bamboo before 6.10.2.

Severity
Medium
CVSS
4.3 (3.1)
Published
2019-11-08
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-862

Affected products

  • atlassian / troubleshooting_and_support
  • atlassian / bamboo
  • atlassian / bitbucket
  • atlassian / confluence
  • atlassian / crowd
  • atlassian / crucible

Showing 6 representative product identities from 8 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Authorization bypass, IDOR, and cross-tenant access

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map object and action authorization checks across API, UI, batch, import/export, and background-job paths.
  • Identify tenant, ownership, role, and policy boundaries for affected resources and administrative operations.
  • Use synthetic fixtures to compare intended access matrices without accessing another user's real data.

Remediate safely

  • Enforce server-side authorization at each resource access and state transition using the authenticated principal and trusted tenant context.
  • Scope data queries by tenant and ownership; treat client-supplied identifiers, roles, and policy claims as untrusted.
  • Add deny-by-default policy tests for horizontal and vertical access across every affected transport.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.