CVE intelligence and bounded remediation

CVE-2019-13967 — Combodo Itop security vulnerability

High CVSS 7.5

iTop 2.2.0 through 2.6.0 allows remote attackers to cause a denial of service (application outage) via many requests to launch a compile operation. The requests use the pages/exec.php?exec_env=production&exec_module=itop-hub-connector&exec_page=ajax.php&operation=compile URI. This only affects the community version.

Severity
High
CVSS
7.5 (3.1)
Published
2020-02-14
CISA KEV
Not currently listed
Ecosystem
software/application

Affected products

  • combodo / itop

Matched remediation archetype

Resource exhaustion and denial of service

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Identify attacker-influenced work factors including input size, nesting, compression, fan-out, regex cost, allocation, recursion, retries, and connection lifetime.
  • Map per-request and shared CPU, memory, disk, descriptor, thread, queue, and downstream-service limits.
  • Determine whether authentication, tenancy, quotas, and rate controls apply before expensive processing begins.

Remediate safely

  • Bound input size, nesting, expansion, work, concurrency, queue depth, retries, and execution time before resource-intensive processing.
  • Release resources on every success, error, cancellation, and timeout path and use backpressure instead of unbounded buffering.
  • Update affected components and add small deterministic tests that assert resource ceilings rather than exhausting a host.

Authoritative sources

Complete CVE record and remediation plan

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