CVE intelligence and bounded remediation
CVE-2019-12711 — Cisco Unified Communications Manager security vulnerability
A vulnerability in the web-based interface of Cisco Unified Communications Manager and Cisco Unified Communications Manager Session Management Edition (SME) could allow an unauthenticated, remote attacker to access sensitive information or cause a denial of service (DoS) condition. The vulnerability is due to improper restrictions on XML entities. An attacker could exploit this vulnerability by sending malicious requests to an affected system that contain references in XML entities. A successful exploit could allow the attacker to retrieve files from the local system, resulting in the disclosure of sensitive information, or cause the application to consume available resources, resulting in a DoS condition.
- Severity
- Medium
- CVSS
- 6.5 (3.1)
- Published
- 2019-10-02
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-611
Affected products
- cisco / unified_communications_manager / 10.5(2.10000.5)
- cisco / unified_communications_manager / 11.5(1.10000.6)
- cisco / unified_communications_manager / 12.0(1.10000.10)
- cisco / unified_communications_manager / 12.5(1.10000.22)
Matched remediation archetype
XML external entity and unsafe XML processing
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Inventory XML parsers used by APIs, file imports, office or image formats, identity protocols, feeds, and background jobs.
- Determine whether document type declarations, external entities, XInclude, schemas, or network resolvers are enabled.
- Map parser filesystem and network access and the sensitivity of documents it processes.
Remediate safely
- Configure each parser to reject document type declarations and disable external entity, XInclude, and network resolution features.
- Prefer a data format or hardened parser that does not support external resolution, and apply input size and depth limits.
- Update affected XML libraries and centralize secure parser construction so callers cannot silently override it.
Authoritative sources
Complete CVE record and remediation plan
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