CVE intelligence and bounded remediation
CVE-2019-12310 — Exagrid Backup Appliance Firmware security vulnerability
Critical
CVSS 9.8
ExaGrid appliances with firmware version v4.8.1.1044.P50 have a /monitor/data/Upgrade/ directory traversal vulnerability, which allows remote attackers to view and retrieve verbose logging information. Files within this directory were observed to contain sensitive run-time information, including Base64 encoded 'support' credentials, leading to administrative access of the device.
- Severity
- Critical
- CVSS
- 9.8 (3.0)
- Published
- 2019-06-03
- CISA KEV
- Not currently listed
- Ecosystem
- operating-system
- Weaknesses
- CWE-22
Affected products
- exagrid / backup_appliance_firmware / 48.1.1044.p50
Matched remediation archetype
Path traversal, unsafe upload, and file handling
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
- Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
- Review canonicalization and containment checks across supported operating systems and storage backends.
Remediate safely
- Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
- Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
- Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.
Authoritative sources
Complete CVE record and remediation plan
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