CVE intelligence and bounded remediation

CVE-2019-11185 — The WP Live Chat Support Pro plugin through 8.0.26 for WordPress contains an arbitrary file upload vulnerability

Critical CVSS 9.8

The WP Live Chat Support Pro plugin through 8.0.26 for WordPress contains an arbitrary file upload vulnerability. This results from an incomplete patch for CVE-2018-12426. Arbitrary file upload is achieved by using a non-blacklisted executable file extension in conjunction with a whitelisted file extension, and prepending "magic bytes" to the payload to pass MIME checks. Specifically, an unauthenticated remote user submits a crafted file upload POST request to the REST api remote_upload endpoint. The file contains data that will fool the plugin's MIME check into classifying it as an image (which is a whitelisted file extension) and finally a trailing .phtml file extension.

Severity
Critical
CVSS
9.8 (3.0)
Published
2019-06-03
CISA KEV
Not currently listed
Ecosystem
php/wordpress
Weaknesses
CWE-434

Affected products

  • 3cx / live_chat

Matched remediation archetype

Path traversal, unsafe upload, and file handling

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Check exposure

  • Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
  • Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
  • Review canonicalization and containment checks across supported operating systems and storage backends.

Remediate safely

  • Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
  • Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
  • Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.

Authoritative sources

Complete CVE record and remediation plan

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