CVE intelligence and bounded remediation

CVE-2018-11518 — A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP

High CVSS 8.1

A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP. These IVR systems rely on various frequencies of audio signals; based on the frequency, certain commands and functions are processed. Since these frequencies are accepted within a phone call, an attacker can record these frequencies and use them for service activations. This is a request-forgery issue when the required series of DTMF signals for a service activation is predictable (e.g., the IVR system does not speak a nonce to the caller). In this case, the IVR system accepts an activation request from a less-secure channel (any loudspeaker in the caller's physical environment) without verifying that the request was intended (it matches a nonce sent over a more-secure channel to the caller's earpiece).

Severity
High
CVSS
8.1 (3.0)
Published
2018-05-30
CISA KEV
Not currently listed
Ecosystem
operating-system
Weaknesses
CWE-20

Affected products

  • hcltech / legacy_ivr_firmware

Matched remediation archetype

General vulnerability remediation

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

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