CVE intelligence and bounded remediation
CVE-2018-1000154 — Zammad Zammad security vulnerability
Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerability in the subject of emails which are not html quoted in certain cases. This can result in the embedding and execution of java script code on users browser. This attack appear to be exploitable via the victim openning a ticket. This vulnerability appears to have been fixed in 2.3.1, 2.2.2 and 2.1.3.
- Severity
- Medium
- CVSS
- 6.1 (3.0)
- Published
- 2018-04-05
- CISA KEV
- Not currently listed
- Ecosystem
- java/maven
- Weaknesses
- CWE-79
Affected products
- zammad / zammad
Matched remediation archetype
Cross-site scripting and unsafe browser output
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace reflected, stored, and DOM-derived untrusted values into HTML, attributes, URLs, styles, scripts, and client-side template sinks.
- Identify affected origins, authenticated user roles, sensitive browser capabilities, and where content is shared across tenants.
- Review framework escaping, rich-text sanitization, legacy templates, and client-side rendering paths.
Remediate safely
- Use context-aware framework output encoding and safe DOM APIs; keep untrusted data out of executable contexts.
- Sanitize intentionally supported markup with a maintained allowlist policy and validate URLs and attributes separately.
- Update affected rendering components and add tests for every output context using inert sentinel markup.
Authoritative sources
Complete CVE record and remediation plan
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