CVE intelligence and bounded remediation

CVE-2018-0139 — Cisco Unified Customer Voice Portal security vulnerability

High CVSS 8.6

A vulnerability in the Interactive Voice Response (IVR) management connection interface for Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to cause the IVR connection to disconnect, creating a system-wide denial of service (DoS) condition. The vulnerability is due to improper handling of a TCP connection request when the IVR connection is already established. An attacker could exploit this vulnerability by initiating a crafted connection to the IP address of the targeted CVP device. An exploit could allow the attacker to disconnect the IVR to CVP connection, creating a DoS condition that prevents the CVP from accepting new, incoming calls while the IVR automatically attempts to re-establish the connection to the CVP. This vulnerability affects Cisco Unified Customer Voice Portal (CVP) Software Release 11.5(1). Cisco Bug IDs: CSCve70560.

Severity
High
CVSS
8.6 (3.1)
Published
2018-02-22
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-20

Affected products

  • cisco / unified_customer_voice_portal / 11.5(1)
  • cisco / unified_customer_voice_portal / 11.6

Matched remediation archetype

Resource exhaustion and denial of service

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Identify attacker-influenced work factors including input size, nesting, compression, fan-out, regex cost, allocation, recursion, retries, and connection lifetime.
  • Map per-request and shared CPU, memory, disk, descriptor, thread, queue, and downstream-service limits.
  • Determine whether authentication, tenancy, quotas, and rate controls apply before expensive processing begins.

Remediate safely

  • Bound input size, nesting, expansion, work, concurrency, queue depth, retries, and execution time before resource-intensive processing.
  • Release resources on every success, error, cancellation, and timeout path and use backpressure instead of unbounded buffering.
  • Update affected components and add small deterministic tests that assert resource ceilings rather than exhausting a host.

Authoritative sources

Complete CVE record and remediation plan

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