CVE intelligence and bounded remediation

CVE-2017-20110 — A vulnerability, which was classified as problematic, has been found in Teleopti WFM up to 7.1.0

High CVSS 7.5

A vulnerability, which was classified as problematic, has been found in Teleopti WFM up to 7.1.0. Affected by this issue is some unknown functionality of the component Administration. The manipulation as part of JSON leads to information disclosure (Credentials). The attack may be launched remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.

Severity
High
CVSS
7.5 (3.1)
Published
2022-06-29
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200

Affected products

  • calabrio / teleopti_workforce_management

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.